How can we help you?

Search our knowledge base or browse sections below to learn how to make the most of WeUpsell on your store.

Help Articles

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How to Set Up Checkout Product Offers in WeUpsell

Show AI-powered product recommendations directly on your Shopify Checkout page to increase Average Order Value (AOV). Learn how to set up checkout extensions.

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How to Set Up AI Product Recommendations on the Order Status Page

Display AI-powered product recommendations on your Shopify Order Status page to encourage repeat purchases and increase Average Order Value (AOV).

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How to Set Up AI Product Recommendations on the Thank You Page

Display AI-powered product recommendations on your Shopify Thank You page to encourage repeat purchases immediately after checkout.

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How to Set Up AI Product Recommendations on the Post Purchase Page

Show a one-click upsell immediately after checkout and before the customer reaches the Thank You page to increase Average Order Value (AOV).

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How to Set Up AI Cart Upsell

Increase average order value by showing AI-powered product recommendations directly inside your cart drawer before checkout.

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How to Set Up AI Product Recommendations on the Product Page

Display personalized product recommendations directly on your Shopify product pages to improve product discovery and increase average order value.

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How to Set Up AI Product Recommendations from a Shopify Collection

Show products from a specific Shopify collection in WeUpsell recommendation widgets to promote seasonal, category, or bestselling items.

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How to Set Up Conditional Offer Rules in WeUpsell

Learn how to show tailored upsell recommendations based on what is in a customer's cart using IF/THEN condition triggers and fallback rules.

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How can I change the products shown to customers?

Learn how to control which products appear in WeUpsell recommendation widgets: specific products, collections, tags, vendors, or AI-powered recommendations.

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Frequently Asked Questions

Offer Rules use sequential IF (Condition) → THEN (Offer) logic. When a customer views a page or updates their cart, WeUpsell evaluates your rules from top to bottom. The first matching rule triggers its offer. If no rule matches, the Default Offer is shown.

Simply click the "Install App" button in our dashboard or search for WeUpsell in the Shopify App Store. Follow the single-click installation wizard to grant permissions, and our script will automatically inject into your active theme without manual code changes.

No. WeUpsell uses asynchronous loading scripts and assets hosted on optimized CDNs. The recommendation widgets load only after your main product page elements have rendered, ensuring a lightning-fast shopping experience and a perfect Lighthouse performance score.

Absolutely. WeUpsell allows you to configure completely independent pre-purchase widgets on the Product Page or inside the Cart Drawer, and separate single-click one-click upsells for the Post-Purchase page and checkout flow.

Our proprietary machine learning algorithm parses real-time customer behavior, shopping cart patterns, order history, and product details (collections, tags) to predict what items a user is most likely to buy next. You can also override AI recommendations with your own manual merchandising rules.

We provide a 14-day free trial on all plans. You can cancel your subscription at any time directly through the Shopify admin apps page. We will prorate any usage-based fees up to the date of uninstall.